Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 31 May 2021 13:31:17 +0000

Hi Ahmed Omer,  
  The following message composed by you on ticket 2621799 failed to reach the recipient [email-masked]. 
  Reason: "Message dropped - Invalid or problematic address.  "
  Message content:  Hi Team,  Problem Statement: Update phone number Order Date : 03/05/2021 Order ID: 6304432208 Tracking ID: ​46747599916 issue description : the customer complain that the collection agent only took one item form 4 total items and the hybris status shows the 4 items has been picked kindly check the issue and update us asap.   Regards, Ahmed Omer