Subject: New Reply Received - Late order
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 30 May 2021 12:24:01 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Late order  Ticket comment <div dir="ltr">
<span style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0)"> Good afternoon,</span>
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<div dir="ltr" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0)">Kindly need your assistance to provide me with extra details about the below order as an urgent matter. Please provide me with the current placement of the package, the name of the courier
 used, and the tracking number for the courier <u>not FarEye</u> to follow up with them. Your help is highly appreciated as I am waiting for you reply.</div>
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<div dir="ltr" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0)">Thank you and regards,</div>
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<div dir="ltr" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0)">Ahmed Mohammed.</div>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Date:</b> 30. May 2021 at 12:23:38 PM GMT+3<br>
<b>To:</b> [email-masked]<br>
<b>Subject:</b> <b>Re: [#2620889] - Late order</b><br>
<b>Reply-To:</b> Max &lt;[email-masked]&gt;<br>
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<div dir="ltr">Hi Sahra,</div>
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<div>Thank you for contacting us.</div>
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<div>We offer our deepest apologies for the experience you have gone through, and we would like to inform you that this is not the experience that we would like our customers to have with us and that we seek to develop our services in order to have the best
 shopping experience with us next time.</div>
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<div>We are really sorry if it took us longer than usual to get back to you.</div>
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<div>Our team works to solve your problem, and we will get back to you as soon as possible.</div>
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<div>Your friends</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2620889