Subject: New Activity [#2576117] Feedback or suggestions
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 29 May 2021 10:51:27 +0000

Hi Ahmed Omer,

The Customer has responded to a ticket you are watching

Ticket 

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2576117#2576117 

Feedback or suggestions 

Requester 

Haneen  [email-masked]

    Customer Response 

Dear babyshop,

Thats basic physics dear i know it already!
Is this sentence ( understand that the walkers are for the support for the
child, but if the weight is transferred to one side, then there are chances
for the walker to flip) mentioned in your safety and guidelines?!

Is it mentioned in the product description?
Is it mentioned in the product booklet?
Is it mentioned on your website?
Is it mentioned anywhere visible to me to see before purchasing your
product?

Because if i read it i would not purchase your product!
And excuse me but what do you mean by reopen this ticket or open a new one?
Like ok sorry for your baby getting hurt go learn basic physics and bye?!

1st you take ages to reply,
2nd you ask for my mobile number and yet nobody contacts me directly
And now your just saying ok thanks for the video your baby can flip in our
walker and i must know that?

I have never been so disappointed in my entire life!!

AGAIN! LET YOUR MANAGER DIRECT ME ON MY MOBILE ASAP
0096551156727

Regards
Haneen

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