Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 27 May 2021 22:11:40 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.    Ticket comment <div dir="ltr">Good day! May I know when we will give my 2 refund? I’m still waiting to my refund until now no have refund from my credit this is the order number <span style='caret-color: rgb(49, 49, 49); color: rgb(49, 49, 49); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 11.375px; word-spacing: 1px; -webkit-text-size-adjust: auto'>7445524990 &amp; # 7463284181.</span><span style='caret-color: rgb(49, 49, 49); color: rgb(49, 49, 49); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 11.375px; word-spacing: 1px; -webkit-text-size-adjust: auto'> BHD 6.62) &amp; (BHD 9.00)</span>
</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On May 15, 2021, at 7:20 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2576844</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2576844<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Ahmed Omer : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Angeline,</div></div>
<div dir="ltr"><div dir="ltr">
<div dir="ltr"><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We sincerely apologize for any inconvenience caused however, we request you to please elaborate your concern <span class="" dir="ltr">/ order detailes and date</span> so that we can assist you accordingly with this.</div>
<div><br></div>
<div>We are looking forward to hear from you soon. <span>Thank you for your help!</span>
</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div></div>
</div>
<div></div>
<br>

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2576844