Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Feb 2021 21:46:21 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           01:25 AM, 08th Feb                   Bot                   Hi again!           01:25 AM, 08th Feb                     User                    why my one of  order canceled?           01:26 AM, 08th Feb                     User                    Order 6271706505.           01:27 AM, 08th Feb                   Mohd                   Hi, Thank you for contacting us. How may I help you?           01:29 AM, 08th Feb                   Mohd                   We see that you’ve been expecting a delivery for your order. Unfortunately the order has been canceled as the item is currently out to stock.  We always try to maintain accurate inventory on our website, but in this case due to unexpected reasons, the item you ordered is not available with us to be shipped currently in stock.           01:30 AM, 08th Feb                   Mohd                   Is there any thing else i can help you?           01:30 AM, 08th Feb                     User                    i want to add one new belt in same order           01:34 AM, 08th Feb                     User                    can i?           01:34 AM, 08th Feb                     User                    hello           01:35 AM, 08th Feb                   Mohd                   sorry you can not add any thing in this order           01:35 AM, 08th Feb                   Mohd                   Is there any thing else i can help you?           01:35 AM, 08th Feb                     User                    no           01:36 AM, 08th Feb                     User                    cancel my whole order           01:36 AM, 08th Feb                   Mohd                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           01:37 AM, 08th Feb                   Mohd                   Is there any thing else i can help you?           01:40 AM, 08th Feb                   Mohd                   Are we still connected?           01:42 AM, 08th Feb                   Mohd                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:46 AM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2070012