Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Feb 2021 21:31:49 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hii this is sana I want to ask about my refund one mnth happen I din get my refund back yet           01:14 AM, 08th Feb                     User                    I din get any my credit           01:14 AM, 08th Feb                   Mohd                   Hi, Thank you for contacting us. How may I help you?           01:14 AM, 08th Feb                   Mohd                   We sincerely apologize for the inconvenience caused to you.           01:15 AM, 08th Feb                   Mohd                   Could you please share your order number so that I can assist you further?           01:15 AM, 08th Feb                     User                    Yes           01:15 AM, 08th Feb                     User                    9625059669           01:18 AM, 08th Feb                   Mohd                   Hold on please           
 01:19 AM, 08th Feb                     User                    Ok           01:19 AM, 08th Feb                   Mohd                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           01:25 AM, 08th Feb                     User                    Ok           01:25 AM, 08th Feb                     User                    when u will let me know           01:26 AM, 08th Feb                   Mohd                   we will contact you soon via email           01:27 AM, 08th Feb                   Mohd                   Is there any thing else i can help you?           01:27 AM, 08th Feb                   Mohd                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:31 AM, 08th Feb                                          View conversation in Freshchat
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2069988