Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Feb 2021 21:18:59 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           01:12 AM, 08th Feb                   Mohd                   Hi, Thank you for contacting us. How may I help you?           01:12 AM, 08th Feb                     User                    I made a recent home delivery and my points are not added to my sukran           01:13 AM, 08th Feb                   Mohd                   We see that you are contacting regarding the Shukran points that you have gained from your last purchases from our website.   We would like to inform that your Shukran points have already been credited to your Shukran account. However, you will not be able to use these points for the next 14 days. This 14 days count starts from the delivery date of your items for your last purchase.   Please note that it will take 14 days for the Shukran points that you gained on your purchases to appear on your Sh
 ukran account.           01:14 AM, 08th Feb                   Mohd                   is there any thing else i can help you for today?           01:14 AM, 08th Feb                     User                    And my name in my sultan is wrong           01:14 AM, 08th Feb                   Mohd                   sorry we can not change the name           01:15 AM, 08th Feb                     User                    Is there any way to do that           01:16 AM, 08th Feb                   Mohd                   To solve this problem please call the Shukran team at 800 124 6622. Send an email to [email-masked]           01:16 AM, 08th Feb                   Mohd                   is there any thing else i can help you for today?           01:17 AM, 08th Feb                     User                    Ok thank you           01:17 AM, 08th Feb                   Mohd                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:18
  AM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2069969