Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Feb 2021 23:14:52 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello , my order is not yet delivered, I didn’t request to reschedule, the driver refused to deliver it to different location , I need them to deliver it ASAP please           03:05 AM, 05th Feb                   Mohd                   Hi, Thank you for contacting us. How may I help you?           03:05 AM, 05th Feb                   Mohd                   Could you please share your order number so that I can assist you further?           03:06 AM, 05th Feb                     User                    4532481125           03:07 AM, 05th Feb                     User                    ?           03:09 AM, 05th Feb                   Mohd                   they will try to deliver the order at your registered address           03:09 AM, 05th Feb                   Mohd                   ROZA ALASIRY +97466888066 Janayin alwaab gate 2 villa 59 Building 33 zone 55 street 120 Janayin alwaab compound [email-masked] Qatar (QA) QA-RAY Al Waab (Al Soudan/Al Waab) Al Rayyan           03:09 AM, 05th Feb                     User                    Yes I know it has been 2 days since the first delivery attempt on 2nd February and no body came again           03:10 AM, 05th Feb                     User                    please make sure that they deliver it tomorrow or ASAP           03:10 AM, 05th Feb                   Mohd                   now we are escalating the issue to the courier team           03:11 AM, 05th Feb                   Mohd                   to deliver it asap           03:11 AM, 05th Feb                   Mohd                   Is there any thing else i can help?           03:12 AM, 05th Feb                   Mohd                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:14 AM, 05th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2058565