Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Feb 2021 19:41:34 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           11:13 PM, 04th Feb                     User                    Can I return the swimsuit i ordered?           11:13 PM, 04th Feb                   Mohd                   Hi, Thank you for contacting us. How may I help you?           11:14 PM, 04th Feb                   Mohd                   Could you please share your order number so that I can assist you further?           11:14 PM, 04th Feb                   Mohd                   Are we still connnected?           11:16 PM, 04th Feb                     User                    But I can return swimsuit?           11:18 PM, 04th Feb                   Mohd                   Could you please share your order number so that I can assist you further?           11:18 PM, 04th Feb                     User                    Because the one I want is already available, but 
 I already ordered different one, I want to return it           11:19 PM, 04th Feb                   Mohd                   Could you please share your order number so that I can assist you further?           11:20 PM, 04th Feb                     User                    6270465800           11:21 PM, 04th Feb                   Mohd                   Can you wait for a while so that i can check and assist you?           11:22 PM, 04th Feb                     User                    Ok           11:23 PM, 04th Feb                   Mohd                   can you share full item name so that we can check           11:24 PM, 04th Feb                     User                             11:27 PM, 04th Feb                   Mohd                   you can return it           11:28 PM, 04th Feb                   Mohd                   online or by visiting any store           11:28 PM, 04th Feb                     User                    What about this           11:29 PM, 04th Feb         
             User                             11:29 PM, 04th Feb                   Mohd                   but this item is not returnable           11:30 PM, 04th Feb                     User                    And this           11:30 PM, 04th Feb                     User                             11:31 PM, 04th Feb                   Mohd                   you can return this           11:31 PM, 04th Feb                     User                    Can you remove this in my order           11:33 PM, 04th Feb                   Mohd                   we can not return this item           11:34 PM, 04th Feb                   Mohd                   sorry for this \           11:34 PM, 04th Feb                     User                    I mean can u remove it           11:34 PM, 04th Feb                     User                    I didnt receive it yet           11:34 PM, 04th Feb                   Mohd                   right now we can not remove it           11:35 PM, 04th Feb     
               Mohd                   you can return it after receiving           11:35 PM, 04th Feb                     User                    But you said I cant return it           11:36 PM, 04th Feb                   Mohd                   sorry for mistake  this item you can not retun  you can other items except this one           11:36 PM, 04th Feb                   Mohd                   Is there any thing else i can help?           11:37 PM, 04th Feb                     User                    But I didnt receive it yet           11:38 PM, 04th Feb                   Mohd                   sorry after receiving it you can not return it           11:39 PM, 04th Feb                   Mohd                   Is there any thing else i can help?           11:39 PM, 04th Feb                   Mohd                   are we still connected?           11:40 PM, 04th Feb                   Mohd                   As we have not received a response, this chat will be closed automatically. 
 Please feel free to get in touch with us in case of any unanswered query.           11:41 PM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2058255