Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Feb 2021 01:27:18 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I got a defective lipstick today           05:13 AM, 04th Feb                     User                    It was open and damaged from inside.           05:15 AM, 04th Feb                   Mohd                   Hi, Thank you for contacting us. How may I help you?           05:17 AM, 04th Feb                   Mohd                   We sincerely apologize for the inconvenience caused to you.           05:17 AM, 04th Feb                   Mohd                   Could you please share your order number so that I can assist you further?           05:17 AM, 04th Feb                     User                    6268498399           05:18 AM, 04th Feb                   Mohd                   Can you wait for a while so that i can check and assist you?           05:18 AM, 04th Feb                   Mohd                   Please share the 
 image of damaged item           05:19 AM, 04th Feb                   Mohd                   so that we can further assist you           05:19 AM, 04th Feb                     User                    I am trying to send the photo but im unable to upload it           05:20 AM, 04th Feb                     User                    Is there any other  way to send the photo           05:21 AM, 04th Feb                   Mohd                   yes,  you can send it to our email address  at [email-masked]           05:22 AM, 04th Feb                   Mohd                   Is there any thing else i can help?           05:23 AM, 04th Feb                   Mohd                   Are we still connected?           05:26 AM, 04th Feb                   Mohd                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:27 AM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservic
 e.freshdesk.com/helpdesk/tickets/2054583