Subject: Ticket Assigned - Conversation with Bubbling Wayfarer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 03 Feb 2021 22:24:08 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bubbling Wayfarer Bubbling Wayfarer                    Hi           02:07 AM, 04rd Feb                     Bubbling Wayfarer                    I have requested a return and no one came to pick it up           02:07 AM, 04rd Feb                     Bubbling Wayfarer                    It has been more than 14 days !!!!           02:07 AM, 04rd Feb                     Bubbling Wayfarer                    this is the third complaint           02:08 AM, 04rd Feb                   Mohd                   Hi, Thank you for contacting us. How may I help you?           02:09 AM, 04rd Feb                   Mohd                   Could you please share your order number so that I can assist you further?           02:09 AM, 04rd Feb                     Bubbling Wayfarer                    Ok           02:13 AM, 04rd Feb                     Bubbling Wayfarer                    2000837822           02:13 AM, 04rd Feb                     Bubbling Wayfarer                    this is the order number           02:13 AM, 04rd Feb                   Mohd                   hold on please           02:14 AM, 04rd Feb                     Bubbling Wayfarer                    This is one of the previous conversations           02:15 AM, 04rd Feb                     Bubbling Wayfarer                             02:15 AM, 04rd Feb                     Bubbling Wayfarer                    still no response           02:15 AM, 04rd Feb                   Mohd                   We sincerely apologize for the inconvenience caused to you.           02:17 AM, 04rd Feb                   Mohd                   Now we are escalating the issue to the concern team to pick up it soon           02:17 AM, 04rd Feb                     Bubbling Wayfarer                    Honestly i am not satisfied with this shopping experience           02:17 AM, 04rd Feb                     Bubbling Wayfarer                    it should be much easier and quicker to return a product           02:18 AM, 04rd Feb                     Bubbling Wayfarer                    What am I supposed to do now           02:18 AM, 04rd Feb                   Mohd                   we will contact you via email and now we are escalating the issue to the concern team to pick up it asap           02:19 AM, 04rd Feb                   Mohd                   Is there any thing else i can help?           02:20 AM, 04rd Feb                     Bubbling Wayfarer                    Ok Hope this will be solved soon           02:20 AM, 04rd Feb                     Bubbling Wayfarer                    what if I don’t receive a reply!?           02:21 AM, 04rd Feb                   Mohd                   we make it sure that we are now going to escalate the case two the courier team to pick it up soon           02:22 AM, 04rd Feb                     Bubbling Wayfarer                    Ok I ll wait and see           02:23 AM, 04rd Feb                   Mohd                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:23 AM, 04rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2054477