Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 03 Feb 2021 17:39:39 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           09:22 PM, 03rd Feb                   Bot                   Hi again!           09:22 PM, 03rd Feb                     User                    Is this home centre?           09:22 PM, 03rd Feb                   Mohd                   Hi, Thank you for contacting us. How may I help you?           09:23 PM, 03rd Feb                     User                    May I ask which store branch can I buy the KidIt Hello Kitty Headboard Cover I saw from your website?           09:27 PM, 03rd Feb                   Mohd                   We would like to inform you that store and online are two different platforms, we are online support team and we do not have any information regarding the store product/offers and promotions.  However, we request you to please contact or visit any nearby stores as they would be assist you in thi
 s regards.           09:28 PM, 03rd Feb                     User                    Okay           09:30 PM, 03rd Feb                     User                    I was trying to buy this on your online store however al farwaniya area is not in the list under Area? Any suggestion about this?           09:31 PM, 03rd Feb                   Mohd                   You can order the item using click and collect           09:32 PM, 03rd Feb                   Mohd                   or can check your nearby stores           09:32 PM, 03rd Feb                   Mohd                   Is there any thing else i can help?           09:32 PM, 03rd Feb                   Mohd                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:37 PM, 03rd Feb                     User                    Thank u           09:37 PM, 03rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.c
 om/helpdesk/tickets/2053945