Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 02 Feb 2021 20:13:33 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Sorry, we had to cancel  order 6269185995 due to reasons beyond our control. Your refund will be sent to your original payment method.           12:03 AM, 03nd Feb                     User                    I received the above message but not yet receive my money back           12:03 AM, 03nd Feb                   Mohd                   Hi, Thank you for contacting us. How may I help you?           12:04 AM, 03nd Feb                   Mohd                   Can you wait for a while so that i can check and assist you?           12:04 AM, 03nd Feb                     User                    Ok           12:04 AM, 03nd Feb                   Mohd                   As we can see that the order has been cancelled from warehouse due to out of stock  and your refund has been refunded  Noting that your card issuer requires 2-15 additional
  business days to process the refund as per the bank norms.           12:06 AM, 03nd Feb                   Mohd                   Is there any thing else i can  help you?           12:08 AM, 03nd Feb                   Mohd                   Are we still connected?           12:13 AM, 03nd Feb                   Mohd                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:13 AM, 03nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2050308