Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 02 Feb 2021 16:46:46 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           08:27 PM, 02nd Feb                   Bot                   Hi again!           08:27 PM, 02nd Feb                     User                    My order been canceled           08:28 PM, 02nd Feb                   Mohd                   Hi, Thank you for contacting us. How may I help you?           08:30 PM, 02nd Feb                     User                    Hello           08:30 PM, 02nd Feb                     User                    My order has been canceled, i dont know why           08:30 PM, 02nd Feb                     User                    could you please check           08:31 PM, 02nd Feb                   Mohd                   We sincerely apologize for the inconvenience caused to you.           08:31 PM, 02nd Feb                   Mohd                   Could you please share your order number so tha
 t I can assist you further?           08:31 PM, 02nd Feb                     User                    9632818507           08:31 PM, 02nd Feb                   Mohd                   Could you wait for a while so that i can check?           08:32 PM, 02nd Feb                     User                    yes please           08:32 PM, 02nd Feb                   Mohd                   as we can see that the order has been placed successfully           08:33 PM, 02nd Feb                     User                    I have got the email that the order is not able to process           08:34 PM, 02nd Feb                     User                    and on the APP also show status PLACED           08:34 PM, 02nd Feb                   Mohd                   the order has been placed and will be shipped within a day           08:35 PM, 02nd Feb                   Mohd                   is there any thing else i can help you for today?           08:36 PM, 02nd Feb                     User         
            why do i have 2 orders then           08:36 PM, 02nd Feb                     User                    9632809799 this number sent email that cannot process           08:36 PM, 02nd Feb                     User                    i am very confused           08:36 PM, 02nd Feb                   Mohd                   first the order could be success but our system tried again and has been place the order successfully           08:38 PM, 02nd Feb                   Mohd                   nothing to worry  it will be delivered within 2-3 days           08:38 PM, 02nd Feb                     User                    one more Question           08:38 PM, 02nd Feb                     User                    the option for paying within 14 days TABBY           08:38 PM, 02nd Feb                     User                    Is it safe??           08:38 PM, 02nd Feb                     User                    I meant is it reliable and secured?           08:41 PM, 02nd Feb            
        Mohd                   yes it is secured           08:43 PM, 02nd Feb                   Mohd                   is there any thing else i can help you for today?           08:43 PM, 02nd Feb                     User                    Nope thanks so much Have a nice evening           08:44 PM, 02nd Feb                   Mohd                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:46 PM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2049674