Subject: Ticket Assigned - Conversation with how can i get an invoice for the items deliveted to me
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 Jan 2021 19:25:45 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with how can i get an invoice for the items deliveted to me how can i get an invoice for the items deliveted to me                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  how can i get an invoice for the items deliveted to me Bot:  Hi How Can I Get An Invoice For The Items Deliveted To Me ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8221027637 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096597873162 Bot:  Please wait while we transfer you to an agent Agent:  Hi , Thank you for contacting us. My name is Amir. I'm here to help you regarding Your order update Agent:  We are not getting a response from you. Are we still connected? Agent:  As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query. Bot:  Rate our Customer Service Agent [Customer Feedback: How satisfied were you with your chat with us today? - Extremely dissatisfied] Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi How Can I Get An Invoice For The Items Deliveted To Me ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Kuwait Bot:   Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please wait while we transfer you to an agent Customer:  Can we return underwear Agent:  Hi, Thank you for contacting us. My name is Ishan. I can see that you have contacted us regarding return process. Agent:  Unfortunately the item you are trying to return comes under the category of non-returnable products. Agent:  It was a pleasure to assist you. Thank you for contacting us. Bot:  Rate our Customer Service Agent [Customer Feedback: How satisfied were you with your chat with us today? - Extremely Satisfied ] Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi How Can I Get An Invoice For The Items Deliveted To Me ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please wait while we transfer you to an agent Customer:  I returned my order of Shoes. Paid by knet. Agent:  Hi, Thank you for contacting us. My name is Ishan. I can see that you have contacted us regarding returned item. Customer:  I don't want credit want funds to be returned to my bank Customer:  Hi Agent:  Kindly share us with the order id in order to assist you better Customer:  8221591186 Customer:  KD 41.600 Customer:  Are u there Agent:  Yes Agent:  As per your request, we have forwarded your concern to refund your amount into your bank account. We request you to please allow us some time to proceed with the same. Customer:  Okay. Pls make sure that I don't need credit to my account Agent:  Sure, we will mail you the updates regarding the refund amount on "[email-masked]" Agent:  It was a pleasure to assist you. Thank you for contacting us. Bot:  Rate our Customer Service Agent [Customer Feedback: How satisfied were you with your chat with us today? - Neither Satisfied or Dissatisfied] Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi How Can I Get An Invoice For The Items Deliveted To Me ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please wait while we transfer you to an agent Customer:  My email stated in the profile is not nirq8city@gmail Customer:  /startOver Customer:  Hi Customer:  English Customer:  Need to talk to an agent Customer:  How can i change my email address in the profile Customer:  /startOver Customer:  Refund Agent:  Hi , Thank you for contacting us. My name is Amir. I'm here to help you   Agent:  We are not getting a response from you. Are we still connected? Customer:  Hi Customer:  I've been with you but no response Agent:  Sorry for the delayed response Agent:  We would like to inform you that the email id cannot be changed. Agent:  Is there anything else we can help you with? Agent:  It was a pleasure to assist you. Thank you for shopping with us. Agent:   have a wonderful day. Bot:  Rate our Customer Service Agent [Customer Feedback: How satisfied were you with your chat with us today? - Extremely Satisfied ] Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi How Can I Get An Invoice For The Items Deliveted To Me ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please wait while we transfer you to an agent Agent:  Hi, Thank you for contacting us. My name is Mohammad. How may I help you?  Customer:  Hi Agent:  Hello. Agent:  How may I help you? Customer:  I Just returned my order Agent:  Could you please share your order number so that I can assist you further? Customer:  I want to get a refund to knet Agent:  Please share the order number. Customer:  IMAGE Customer:  The above Customer:  Yr delivery guy just collected it Agent:  Please allow me to check it for you.  Customer:  Ok Agent:  We request you to kindly be patience till the amount gets credited in my credit Customer:  May be the guy is still on the way. Just make a note that I need refund in knet Agent:  and after that we can transfer the amount in KNET Customer:  Fine Agent:  Thanks for your cooperation. Agent:  Is there anything else I can help ? Customer:  ? Agent:  It was a pleasure to assist you. Thank you for shopping with us. Agent:  Have a wonderful day. Bot:  Rate our Customer Service Agent [Customer Feedback: How satisfied were you with your chat with us today? - Extremely Satisfied ] Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi How Can I Get An Invoice For The Items Deliveted To Me ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8227977335 Bot:   Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please wait while we transfer you to an agent Agent:  Hi, Thank you for contacting us. How may I help you? Customer:  Hi Customer:  8227977335 Customer:  Above is the order no Agent:  How may I help you? Customer:  Hi Customer:  Can you tell me what is the final payment that I hv to make Customer:  Are u there Agent:  as we can see that there is one item has been deleted and it will deduct from the total of the bill Customer:  Yes. Its out of stock Customer:  IMAGE Agent:  yes that item it will deduct from the total of the bill Customer:  But I hv paid most if the amount from my credit Customer:  And yr invoice is confusing Customer:  IMAGE Agent:  if you already paid the amount will be initiate to your credit Customer:  What's this COD non refundable amount? Agent:  its the voucher amount Customer:  No I'm supposed to an amount in cash when the items are delivered Agent:  do you have any other query ??? Customer:  What is voucher amount Customer:  Non refundable means what? Agent:  the refund will be for the amount what you paid Customer:  No ur wrong Customer:  Check the account properly pls Agent:  May I request you to please stay on-hold while I retrieve the information. Customer:  Ok Agent:  please give me some time will escalate your concern to the relevant team and will get back to you on email Customer:  When? Agent:  when the order deliver to yuo Agent:  you Customer:  Can you at least tell me the final amount that I should pay Agent:  We would like to inform you that we will contact the concern team to do the needful as soon as possible Agent:  and we will back to you on mail Agent:  do you have any other query ??? Customer:  Can you at least tell me the final amount that I should pay Customer:  I want to Know how much to pay now Agent:  you have to pay 0.50 only Customer:  I see Agent:  do you have any other query ??? Agent:  have a great day Customer:  When I phoned an agent told me its kd 6 Bot:  Rate our Customer Service Agent [Customer Feedback: How satisfied were you with your chat with us today? - Neither Satisfied or Dissatisfied] Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi How Can I Get An Invoice For The Items Deliveted To Me ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please wait while we transfer you to an agent Agent:  Hi   Thank you for contacting us. This's abdallah  How may I help you?,  Customer:  Hi Customer:  I've got kd 25.200 credit in my account. I need that to be credited in my bank as Cash r Customer:  Yday when I returned items they didn't refund cash Customer:  Hi Agent:  Could you please share your order number so that I can assist you further? Customer:  There r several numbers Customer:  Initially I've paid cash. Its my money. Why cant you gv my money back? Customer:  No reply to my emails as well Agent:  we would like to inform you that we can not be able to transfer your amount in your credit to your bank Customer:  Why Customer:  There should be a reason Customer:  Hi Agent:  we you paid cash and returned items through online the refund will process in your credit Customer:  R u there? Customer:  Ok. Yday I returnef by visiting the store. Why didnt they pay me cash? Agent:  and if paid cash and returned items to the store will get refund cash Customer:  Ys I returned to the store yday Agent:  Could you please share your order number so that I can assist you further? Agent:  Hi, I'm not getting a response from you. Are we still connected? Agent:  As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query. Bot:  Rate our Customer Service Agent [Customer Feedback: How satisfied were you with your chat with us today? - Extremely dissatisfied] Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi How Can I Get An Invoice For The Items Deliveted To Me ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please wait while we transfer you to an agent Customer:  IMAGE Agent:  Hi   Thank you for contacting us. This's abdallah  How may I help you?,  Customer:  Please see the above order. I've paid by Knet Customer:  You were chatting with me earlier. You said i paid cash Agent:  One minute please to be verified, stay with us Customer:  See the above screen shot. Its Knet Agent:  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern. Agent:  Do you have any other inquiries? Customer:  Ok. I need cash. Wl not buy anything using the credit Customer:  No Agent:  will contact you through email Agent:  It was a pleasure to assist you. Thank you for shopping with us. Agent:  Have a wonderful day. Bot:  Rate our Customer Service Agent Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi How Can I Get An Invoice For The Items Deliveted To Me ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please wait while we transfer you to an agent Agent:  Hi, Thank you for contacting us.my name is Yahya, How may I help you? Customer:  Regarding my refund Customer:  I have written to the support team asking to transfer my credit to bank account Customer:  And the initial payment was done by Knet Agent:  Please accept our apologise for inconvenience caused. Customer:  They dont even answer my emails Agent:  We would like to inform you that we can not transfer the refund form my credit to the bank account because the order was cash on delivery Customer:  No. Who said its C?OD Customer:  8224284737 Agent:  as we can see that the order was COD Customer:  Chk properly Agent:  May I request you to please stay on-hold while I retrieve the information. Customer:  Everyday you are asking  me to wait  but no success Agent:  We would like to inform you that YOU can use your credit in anytime Agent:  Are you still with us??? Agent:  As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query. Customer:  No I don't want to use Agent:  please give me some time will escalate your concern to the relevant team and will get back to you on email Customer:  Why do you say the order was COD Customer:  tell me the order number Customer:  Are u there Agent:  8227977335 i check the order which is written on the frame Customer:  No. Not that order Customer:  Which frame? Customer:  I gv you the order no Customer:  8224284737 Customer:  This is the number Agent:  We would like to inform you that we will contact the concern team to do the needful as soon as possible Customer:  First tell me the order number given was COD or Knet Agent:  IT WAS KENT Agent:  do you have any other query ??? Customer:  Ah then whats the issue Customer:  You hv to remit my money Customer:  I don't hv other queries, this is my problem Customer:  You solve that pls Customer:  Why doesn't yr team reply email??? Customer:  R u there Agent:  we would like to inform you that will will do the needful Agent:  It was a pleasure to assist you. Thank you for shopping with us. Agent:  Have a wonderful day. Bot:  Rate our Customer Service Agent [Customer Feedback: How satisfied were you with your chat with us today? - Extremely Satisfied ] Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi How Can I Get An Invoice For The Items Deliveted To Me ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please wait while we transfer you to an agent Agent:  Hi   Thank you for contacting us. This's abdallah  How may I help you?,  Customer:  Why can't I see my credit in my account Customer:  I had kd 25, since yesterday unable to see it Customer:  IMAGE Agent:  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern. Agent:  Do you have any other inquiries? Customer:  Whats the support team contact number Customer:  Hi Customer:  Where r u Agent:  800-6927 Agent:  we will contact by email Agent:  Do you have any other inquiries? Agent:  It was a pleasure to assist you. Thank you for shopping with us. Agent:  Have a wonderful day. Bot:  Rate our Customer Service Agent [Customer Feedback: How satisfied were you with your chat with us today? - Extremely dissatisfied] Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi How Can I Get An Invoice For The Items Deliveted To Me ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  000000000 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  8231396854 Bot:   Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:09 PM, 27th Jan                   Mohd                   Hi, Thank you for contacting us. How may I help you?           11:10 PM, 27th Jan                     how can i get an invoice for the items deliveted to me                    8231396854           11:11 PM, 27th Jan                     how can i get an invoice for the items deliveted to me                    Want to cancel this           11:11 PM, 27th Jan                   Mohd                   Can you wait for a while so that i can check and assist you?           11:11 PM, 27th Jan                     how can i get an invoice for the items deliveted to me                    Ya           11:12 PM, 27th Jan                   Mohd                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           11:14 PM, 27th Jan                     how can i get an invoice for the items deliveted to me                    Okay           11:14 PM, 27th Jan                     how can i get an invoice for the items deliveted to me                    When will it be delivered           11:15 PM, 27th Jan                   Mohd                   it will be delivered within days           11:15 PM, 27th Jan                   Mohd                   Is there any thing else i can help you?           11:16 PM, 27th Jan                     how can i get an invoice for the items deliveted to me                    If it is on transit should come quickly. Isn't it           11:16 PM, 27th Jan                   Mohd                   it is not in-transit yet           11:17 PM, 27th Jan                     how can i get an invoice for the items deliveted to me                    Then what did you day earlier           11:17 PM, 27th Jan                     how can i get an invoice for the items deliveted to me                    See what you wrote           11:18 PM, 27th Jan                     how can i get an invoice for the items deliveted to me                    What hv you told me earlier  was not true. Right?           11:19 PM, 27th Jan                   Mohd                   Sorry  the item will be delivered within 2-3 working days           11:19 PM, 27th Jan                     how can i get an invoice for the items deliveted to me                    When I check my account it shows the order wasn't shipped yet           11:20 PM, 27th Jan                     how can i get an invoice for the items deliveted to me                    You should be able to cancel it           11:21 PM, 27th Jan                   Mohd                   The usually time frame of the delivery is 2-3 working days  it will be shipped soon           11:22 PM, 27th Jan                     how can i get an invoice for the items deliveted to me                    Why can't you cancel if not shipped           11:22 PM, 27th Jan                   Mohd                   The option to cancel the order is not shown as it is in its way to be shipped           11:22 PM, 27th Jan                     how can i get an invoice for the items deliveted to me                    Okay           11:23 PM, 27th Jan                   Mohd                   Is there any thing else i can help you?           11:23 PM, 27th Jan                   Mohd                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:25 PM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2028138