Subject: Ticket Assigned - Conversation with ameena zaid
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 Jan 2021 18:29:40 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ameena zaid ameena zaid                    Bot:  Hi again! Bot:  Please enter your name Customer:  ameena zaid Bot:  Hi Ameena Zaid ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4531283099 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:24 PM, 27th Jan                   Mohd                   We sincerely apologize for the inconvenience caused to you. Due to some technical issue we can not search an
 y order number in system for now Kindly contact us at morning, we are trying to solve the problem           10:25 PM, 27th Jan                     ameena zaid                    After fixing the problem, how long will it take for the order to get ready?           10:26 PM, 27th Jan                   Mohd                   It will take 2-3 working days to be ready           10:26 PM, 27th Jan                     ameena zaid                    can i change it to delivery ?           10:27 PM, 27th Jan                   Mohd                   sorry now we can not change the method           10:28 PM, 27th Jan                     ameena zaid                    okay thank you           10:28 PM, 27th Jan                   Mohd                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:28 PM, 27th Jan                     ameena zaid                    will you msg on the number?           10:28 PM, 27th Jan                     am
 eena zaid                    when it gets ready? or we have to track it here?           10:28 PM, 27th Jan                   Mohd                   Yes, you will get a notification to collect it from store           10:29 PM, 27th Jan                     ameena zaid                    olay           10:29 PM, 27th Jan                     ameena zaid                    okay           10:29 PM, 27th Jan                   Mohd                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:29 PM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2028020