Subject: Ticket Assigned - Conversation with cess
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 Jan 2021 18:27:23 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with cess cess                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  cess Bot:  Hi Cess ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0565005612            10:20 PM, 27th Jan                     cess                    I have requested my return more than 1 week now           10:21 PM, 27th Jan                     cess                    They still didnt collect it           10:21 PM, 27th Jan                     cess                    What should i do?           10:21 PM, 27th Jan                   Mohd                   We sincerely apologize for the inconvenience caused to you.  Due to some technical issue we can not search any order number in system for now  Kindly contact us at morning, we are trying to solve the problem           10:22 PM, 27th Jan                   Mohd                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:27 PM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2028017