Subject: Ticket Assigned - Conversation with aathira
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 Jan 2021 17:30:26 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aathira aathira                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  aathira Bot:  Hi Aathira ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9631390763 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0525790857            09:16 PM, 27th Jan                     aathira              
       Thank you           09:16 PM, 27th Jan                   Mohd                   Hi Aathira, Thank you for contacting us.My name is Mohd, How may I help you?           09:16 PM, 27th Jan                     aathira                    I ordered a pair of dress today           09:17 PM, 27th Jan                     aathira                    I gave the wrong number           09:17 PM, 27th Jan                     aathira                    I would like to change the number           09:17 PM, 27th Jan                     aathira                    Or cancel the order           09:17 PM, 27th Jan                   Mohd                   Could you please share your order number so that I can assist you further?           09:17 PM, 27th Jan                     aathira                    9631390763           09:18 PM, 27th Jan                   Mohd                   Can you wait for a while so that i can check and assist you?           09:18 PM, 27th Jan                     aathira 
                    Ok           09:18 PM, 27th Jan                   Mohd                   We would like to inform you that you can change the number after 24 hours from now           09:25 PM, 27th Jan                   Mohd                   kindly contact us after one day to change the num           09:25 PM, 27th Jan                   Mohd                   so that we can further assist you           09:25 PM, 27th Jan                   Mohd                   Is there any thing else i can help you?           09:25 PM, 27th Jan                   Mohd                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:30 PM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2027854