Subject: Ticket Assigned - Conversation with hi faisal here
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 Jan 2021 17:20:34 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi faisal here hi faisal here                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi faisal here Bot:  Hi Hi Faisal Here ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6267150434 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0542529897            09:11 PM, 27th Jan    
                Mohd                   Hi Faisal, Thank you for contacting us. My name is Mohd, How may I help you?           09:12 PM, 27th Jan                     hi faisal here                    Hello Mohammed           09:12 PM, 27th Jan                     hi faisal here                    I have placed an order 6267150434           09:13 PM, 27th Jan                     hi faisal here                    Till yesterday it was showing it is processing           09:13 PM, 27th Jan                     hi faisal here                    Now it is back to first stage           09:13 PM, 27th Jan                     hi faisal here                    Why?           09:13 PM, 27th Jan                     hi faisal here                    When I click to track the shipment , it says the URL not found           09:14 PM, 27th Jan                   Mohd                   We sincerely apologize for the inconvenience caused to you.  As we can see  that your order status is in progress       
     09:14 PM, 27th Jan                     hi faisal here                    When I can receive?           09:14 PM, 27th Jan                   Mohd                   Kindly wait for a day to proceed it  if you can not get any changing in your order kindly contact us so that we can further assist you           09:15 PM, 27th Jan                   Mohd                   Are we still connected?           09:18 PM, 27th Jan                   Mohd                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:20 PM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2027831