Subject: Ticket Assigned - Conversation with vinesh annapandian
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 24 Jan 2021 21:32:16 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with vinesh annapandian vinesh annapandian                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  vinesh annapandian Bot:  Hi Vinesh Annapandian ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.
    Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96569966263            01:19 AM, 25th Jan                   Mohd                   Hi Vinesh, Thank you for contacting us. My name is Mohd, How may I help you?           01:20 AM, 25th Jan                     vinesh annapandian                    Hi mohd           01:20 AM, 25th Jan                   Mohd                   How may I
  help you?           01:22 AM, 25th Jan                     vinesh annapandian                    Two week before I ordered some items through online. It was delivered but two items not delivered due to out of stock           01:22 AM, 25th Jan                     vinesh annapandian                    I didn't get refund still now           01:22 AM, 25th Jan                     vinesh annapandian                             01:23 AM, 25th Jan                     vinesh annapandian                             01:23 AM, 25th Jan                   Mohd                   Could you please share your order number so that I can assist you further?           01:24 AM, 25th Jan                     vinesh annapandian                    Order number  8227099840           01:25 AM, 25th Jan                   Mohd                   Can you wait for a while so that i can check and assist you?           01:26 AM, 25th Jan                     vinesh annapandian                    Ok...           0
 1:26 AM, 25th Jan                     vinesh annapandian                    Take your time           01:27 AM, 25th Jan                   Mohd                   As we can see that amount of 2.98 has been refunded to your my credit           01:28 AM, 25th Jan                   Mohd                   you can check           01:28 AM, 25th Jan                     vinesh annapandian                    Ok... let me check           01:29 AM, 25th Jan                     vinesh annapandian                    Yes... received thank you           01:30 AM, 25th Jan                   Mohd                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:32 AM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2017585