Subject: Ticket Assigned - Conversation with rosalie narvaez
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 24 Jan 2021 20:31:23 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rosalie narvaez rosalie narvaez                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  rosalie narvaez Bot:  Hi Rosalie Narvaez ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7430806467 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +7336069035            12:17 AM, 25th Jan                     rosalie narvaez                    Thanks           12:18 AM, 25th Jan                   Mohd                   Hi Rosalie, Thank you for contacting us.My name is Mohd, How may I help you?           12:18 AM, 25th Jan                   Mohd                   Are we still connected?           12:20 AM, 25th Jan                     rosalie narvaez                    Hi I ordered this afternoon just now I notice that I didn’t change my address and phone number on the my details it’s already h see processing           12:20 AM, 25th Jan                     rosalie narvaez                    Yes           12:20 AM, 25th Jan                     rosalie narvaez                    Hi           12:21 AM, 25th Jan                   Mohd                   Is this your order number 7430806467?           12:21 AM, 25th Jan                     rosalie narvaez                    Yes           12:22 AM, 25th Jan                   Mohd                   Can you wait for a while so that i can check and assist you?           12:22 AM, 25th Jan                     rosalie narvaez                    Ok           12:23 AM, 25th Jan                   Mohd                   Do you want to change your address and phone num?           12:24 AM, 25th Jan                     rosalie narvaez                    Yes please           12:24 AM, 25th Jan                   Mohd                   Rosalie +97336200634 Budaiya Hwy, Saar, Bahrain Shop1803 block 0515 road 85 Alosra [email-masked] Bahrain (BH) BUD Saar Budaiya           12:24 AM, 25th Jan                   Mohd                   This is your add and number           12:25 AM, 25th Jan                     rosalie narvaez                    I want to change that in barbar           12:25 AM, 25th Jan                   Mohd                   is the another address in same city?           12:25 AM, 25th Jan                     rosalie narvaez                    That was my work address before I want to change in barbar           12:26 AM, 25th Jan                     rosalie narvaez                    Here’s my new phone and address           12:26 AM, 25th Jan                     rosalie narvaez                    +97336069035           12:27 AM, 25th Jan                     rosalie narvaez                    Flat 21 building 1438 road 2226 block 522 barbar           12:28 AM, 25th Jan                   Mohd                   is this address in same city ?           12:28 AM, 25th Jan                     rosalie narvaez                    Yes           12:28 AM, 25th Jan                     rosalie narvaez                    Budaiya           12:29 AM, 25th Jan                   Mohd                   Okay, Now we are escalating the address to the courier partner.           12:29 AM, 25th Jan                   Mohd                   Is there any thing else i can help you for today?           12:29 AM, 25th Jan                     rosalie narvaez                    Also my phone number right ?           12:30 AM, 25th Jan                   Mohd                   yes add and phone number           12:30 AM, 25th Jan                   Mohd                   Is there any thing else i can help you for today?           12:30 AM, 25th Jan                     rosalie narvaez                    That’s it thanks for help I appreciate it           12:30 AM, 25th Jan                   Mohd                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:31 AM, 25th Jan                     rosalie narvaez                    You too thanks bye           12:31 AM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2017505