Subject: Ticket Assigned - Conversation with mudassar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 24 Jan 2021 18:18:02 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mudassar mudassar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mudassar Bot:  Hi Mudassar ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0590846100            10:12 PM, 24th Jan                   Mohd                   Hi Mudassar, Thank you for contacting us. My name is Mohd How may I help you?           10:13 PM, 24th Jan                     mudassar                    I received shipment and want to return some items cuz of size           10:14 PM, 24th Jan                     mudassar                    In how many days i am able to return           10:14 PM, 24th Jan                   Mohd                   you can return within 14 days           10:14 PM, 24th Jan                   Mohd                   Could you please share your order number so that I can assist you further?           10:14 PM, 24th Jan                     mudassar                    LM6264850286           10:15 PM, 24th Jan                   Mohd                   Yes you ordered it on 17 Jan           10:15 PM, 24th Jan                   Mohd                   you can return the items you want           10:16 PM, 24th Jan                     mudassar                    Thanks           10:16 PM, 24th Jan                   Mohd                   Is there any thing else i can help you for today?           10:16 PM, 24th Jan                     mudassar                    Jazak Allah.           10:16 PM, 24th Jan                     mudassar                    Thanks a lot           10:17 PM, 24th Jan                   Mohd                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:17 PM, 24th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2017257