Subject: Ticket Assigned - Conversation with vanthana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 23 Jan 2021 20:18:23 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with vanthana vanthana                    Bot:  Hi again! Bot:  Please enter your name Customer:  vanthana Bot:  Hi Vanthana ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9630650352 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:08 AM, 24rd Jan                   Mohd                   Hi Vanthana, Thank you for contacting us.My name is Mohd, How may I help you?           12:08 AM, 24rd Jan         
             vanthana                    Hi just now I have booked two orders. One is home delivery and one is pickup near my location. Can u please club it together my two orders and send it to my home address           12:10 AM, 24rd Jan                   Mohd                   Sorry after placing the order we can not change any thing  and each of your order will be delivered on its selected place           12:11 AM, 24rd Jan                   Mohd                   Is there any thing else i can help you?           12:12 AM, 24rd Jan                   Mohd                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:18 AM, 24rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2014013