Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 23 Jan 2021 19:54:22 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6265236074 Bot:    Your order status is : Delivered    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0500250641            11:41 PM, 23rd Jan                     hi                    I have
  one order that I was not collected yet but showing delivered in Centerpoint app           11:43 PM, 23rd Jan                   Mohd                   Hi Shihab, Thank you for contacting us.My name is Mohd, How may I help you?           11:43 PM, 23rd Jan                     hi                    I have one order that I was not collected yet but showing delivered in Centerpoint app           11:43 PM, 23rd Jan                   Mohd                   We sincerely apologize for the inconvenience caused to you.           11:44 PM, 23rd Jan                   Mohd                   Is this the order number 6265236074?           11:44 PM, 23rd Jan                     hi                    Yes           11:45 PM, 23rd Jan                   Mohd                   can you wait for a while so that i can check and assist you?           11:46 PM, 23rd Jan                     hi                    Ok I will wait           11:46 PM, 23rd Jan                   Mohd                   Did you not r
 eceived the order from store?           11:47 PM, 23rd Jan                   Mohd                   Are we still connected?           11:51 PM, 23rd Jan                   Mohd                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:54 PM, 23rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2013970