Subject: Ticket Assigned - Conversation with abhishek jaiswal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 23 Jan 2021 16:52:19 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abhishek jaiswal abhishek jaiswal                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  abhishek jaiswal Bot:  Hi Abhishek Jaiswal ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Please enter your order number to continue Customer:  6264240922 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bo
 t:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0549160231 Bot:  Please wait while we transfer you to an agent Customer:  Okk Agent:  Hi Abhishek, Thank you for contacting us. My name is Yazid How may I help you? Agent:  Are you still with us ? Agent:  As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query. Bot:  Rate our Customer Service Agent [Customer Feedback: How satisfied were you with your chat with us today? - Extremely dissatisfied] Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Abhishek Jaiswal ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6264240922 Bot:   Your order status is : Processing    If you hav
 e not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:43 PM, 23rd Jan                     abhishek jaiswal                    Until why not deliver my order           08:44 PM, 23rd Jan                   Mohd                   Hi Abhishek, Thank you for contacting us.My name is Mohd, How may I help you?           08:44 PM, 23rd Jan                     abhishek jaiswal                    Until why not deliver my order           08:44 PM, 23rd Jan                   Mohd                   Is this your order number 6264240922?           08:46 PM, 23rd Jan                   Mohd                   We sincerely apologize for the inconvenience caused to you.           08:46 PM, 23rd Jan              
      Mohd                   We sincerely apologize for any inconvenience caused to you however, as we can check our courier partner has tried contacting you on the following contact number which was provided at the time of placing this order but without success: (966549160231).  We request you to please confirm if this is your correct contact number, if so, please share with us a suitable time to contact you. If not, please share with us your correct contact number so that we can arrange the delivery for you accordingly.           08:48 PM, 23rd Jan                   Mohd                   Are we still connected?           08:49 PM, 23rd Jan                   Mohd                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:52 PM, 23rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tic
 kets/2013547