Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 20:02:44 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  /startOver Bot:  Please choose your location Customer:  Kuwait Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid 
 by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096595589565            11:50 PM, 22nd Jan                     hi                    Make it fast           11:52 PM, 22nd Jan                     hi                    Helloi           11:52 PM, 22nd Jan                     hi                    Anyone           11:52 PM, 22nd Jan                     hi                    Please help      
      11:53 PM, 22nd Jan                     hi                    I want my dress           11:53 PM, 22nd Jan                     hi                    What is this           11:53 PM, 22nd Jan                   Mohd                   Hi, Thank you for contacting us. How may I help you?           11:53 PM, 22nd Jan                     hi                    My money gone?           11:53 PM, 22nd Jan                   Mohd                   Could you please share your order number so that I can assist you further?           11:53 PM, 22nd Jan                     hi                    8229339362           11:54 PM, 22nd Jan                     hi                    Please help           11:54 PM, 22nd Jan                     hi                    I need my dress.           11:55 PM, 22nd Jan                   Mohd                   Can you wait for a while so that i can check and assist you?           11:55 PM, 22nd Jan                     hi                    When will it come     
       11:55 PM, 22nd Jan                     hi                    Ok           11:55 PM, 22nd Jan                   Mohd                   As we can see that your order is ready for pick up on store           11:56 PM, 22nd Jan                   Mohd                   you can visit the store with your personal ID card and Order Number           11:56 PM, 22nd Jan                     hi                    Didnt get confirmation mail or call           11:56 PM, 22nd Jan                   Mohd                   Is there any thing else i can assist you?           11:56 PM, 22nd Jan                     hi                    Please give me a confirmation call           11:56 PM, 22nd Jan                     hi                    Confirmation mail please           11:57 PM, 22nd Jan                     hi                    Why there is no confirmation message           11:58 PM, 22nd Jan                   Mohd                   We are sorry that we could not send the confirmation mail du
 e to technical problem           11:58 PM, 22nd Jan                     hi                    No text message also           11:59 PM, 22nd Jan                   Mohd                   you can visit the store with your personal ID card and Order Number           11:59 PM, 22nd Jan                     hi                    Ok.           12:00 AM, 23nd Jan                     hi                    Which store           12:00 AM, 23nd Jan                   Mohd                   Rijunali +96599589565 Al Hamoud Tower - Fahaheel Coastal Road - Al Daboos Street, 55, Block 11 55 Fahaheel [email-masked] Kuwait (KW) KW-AH 965-5664-7486 Fahaheel Ahmadi           12:01 AM, 23nd Jan                   Mohd                   Is there any thing else i can assist you?           12:02 AM, 23nd Jan                     hi                    Thank you..have a nice day           12:02 AM, 23nd Jan                   Mohd                   It was a pleasure to assist you. Thank you for shopping with
  us.  Have a wonderful day.           12:02 AM, 23nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2010849