Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 19:48:29 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  /startOver Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0555894521            11:37 PM, 22nd Jan                   Mohd                   Hi, Thank you for contacting us. How may I help you?           11:38 PM, 22nd Jan                     hi                    Can u plz connect my shukran to this account           11:38 PM, 22nd Jan                     hi                    1800000021896245   This is my shukran           11:39 PM, 22nd Jan                     hi                    Hey           11:40 PM, 22nd Jan                   Mohd                   We sincerely apologize for the inconvenience caused to you.           11:40 PM, 22nd Jan                   Mohd                   Can you wait for a while so that i can check and assist you?           11:40 PM, 22nd Jan                     hi                    Ok           11:40 PM, 22nd Jan                   Mohd                   We are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.   To link your Shukran card, please follow the below steps:   1- Log in your account. 2- Go to My account > Shukran > Link your account here. 3- Follow the provided steps on the webpage           11:43 PM, 22nd Jan                     hi                    It seems there is a problem           11:45 PM, 22nd Jan                     hi                    I tried many times           11:45 PM, 22nd Jan                   Mohd                   Please try now           11:45 PM, 22nd Jan                   Mohd                   we have unblock your card           11:45 PM, 22nd Jan                   Mohd                   now you can do it           11:45 PM, 22nd Jan                   Mohd                   Is there any thing else i can assist you?           11:45 PM, 22nd Jan                     hi                    Ok thx           11:46 PM, 22nd Jan                   Mohd                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:48 PM, 22nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2010828