Subject: Ticket Assigned - Conversation with anna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 19:02:04 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anna anna                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  anna Bot:  Hi Anna ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0566235664            10:54 PM, 22nd Jan                     anna                    Thank you           10:54 PM, 22nd Jan                   Mohd                   Hi Anna, Thank you for contacting us.My name is Mohd. How may I help you?           10:55 PM, 22nd Jan                     anna                    Hello Mohd, i'd like to ask where i can get returm form to be filled up. I would like to returm some of the item i ordered online at the nearest branch           10:56 PM, 22nd Jan                   Mohd                   Could you please share your order number so that I can assist you further?           10:57 PM, 22nd Jan                   Mohd                   Are we still connected?           10:59 PM, 22nd Jan                   Mohd                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:01 PM, 22nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2010772