Subject: Ticket Assigned - Conversation with khadija mohammed nasir
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 18:27:06 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with khadija mohammed nasir khadija mohammed nasir                    Bot:  Hi again! Bot:  Please enter your name Customer:  khadija mohammed nasir Bot:  Hi Khadija Mohammed Nasir ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your number Customer:  /startOver            10:12 PM, 22nd Jan                   Mohd                   Hi Khadija, Thank you for contacting us.My name is Mohd, How may I help you?           10:13 PM, 22nd Jan                     khadija mohammed nasir                    I got damaged product           10:13 PM, 22nd Jan                   Mohd                   We sincerely apologize for the inconvenience caused to you.           10:14 PM, 22nd Jan                     khadija mohammed nasir                    And wrong  design           10:14 PM, 22nd Jan                   Mohd                   Could you please share your order number so that I can assist you further?           10:14 PM, 22nd Jan                   Mohd                   Could you please share your order number           10:15 PM, 22nd Jan                   Mohd                   As we can see that you have created two return request for the order ID 7428416305  Our courier partner will be contact you within 3-5 working days to collect the items and we will refund to you within 3-7 working days           10:18 PM, 22nd Jan                     khadija mohammed nasir                    7428416305           10:18 PM, 22nd Jan                   Mohd                   As we can see that you have created two return request for the order ID 7428416305 Our courier partner will be contact you within 3-5 working days to collect the items and we will refund to you within 3-7 working days           10:18 PM, 22nd Jan                   Mohd                   Is there any thing else i can assist you?           10:19 PM, 22nd Jan                     khadija mohammed nasir                    In return can i get in good condition of the same product           10:21 PM, 22nd Jan                   Mohd                   Kindly tell us the damage item name           10:22 PM, 22nd Jan                   Mohd                   so that we can further assist you           10:22 PM, 22nd Jan                   Mohd                   Are we still connected?           10:24 PM, 22nd Jan                   Mohd                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:25 PM, 22nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2010714