Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 18:03:15 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0561933793            09:55 PM, 22nd Jan                   Mohd                   Hi, Thank you for contacting us.My name is Mohd, How may I help you?           09:56 PM, 22nd Jan                     hi                    Order No # 9626790046           09:56 PM, 22nd Jan                   Mohd                   How may i help you?           09:58 PM, 22nd Jan                     hi                    1 items returned but not created money           09:59 PM, 22nd Jan                   Mohd                   Can you wait for a while so that i can check and assist you?           09:59 PM, 22nd Jan                   Mohd                   We sincerely apologize for the inconvenience caused to you.  We would like to inform you that the item has been submitted in warehouse and your refund will be done within one week.           10:01 PM, 22nd Jan                   Mohd                   Is there any thing else i can assist you?           10:01 PM, 22nd Jan                     hi                    Ok           10:01 PM, 22nd Jan                   Mohd                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:02 PM, 22nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2010677