Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jan 2021 22:04:03 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6265489053 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0582034454            01:52 AM, 20th Jan      
                hi                    ?           01:53 AM, 20th Jan                   Mohd                   Hi, Thank you for contacting us. How may I help you?           01:53 AM, 20th Jan                     hi                    Hi           01:53 AM, 20th Jan                     hi                    I placed an order 6265489053           01:53 AM, 20th Jan                     hi                    Status shows shipped           01:53 AM, 20th Jan                     hi                    But i havent received it yet           01:54 AM, 20th Jan                     hi                    I have to travel urgent on night of 20th Jan. I want my parcel till 20th Jan evening           01:55 AM, 20th Jan                   Mohd                   the order have been shipped successfully means that it has been shipped to deliver and still not delivered           01:55 AM, 20th Jan                     hi                    Is it possible if you contact the courier and ask them to deliver
  me on 20th Jan           01:55 AM, 20th Jan                     hi                    Here is tracking number that i received           01:56 AM, 20th Jan                   Mohd                   Sorry the time frame for delivery is 2-3 working days           01:56 AM, 20th Jan                     hi                    Ok           01:57 AM, 20th Jan                     hi                    As i orderd yesterday, i should recieve tomorrow than on  20th jan           01:57 AM, 20th Jan                   Mohd                   It will be delivered within 1-2 days           01:58 AM, 20th Jan                   Mohd                   Are we still connected?           02:01 AM, 20th Jan                   Mohd                   Hi, Thank you for contacting us. How may I help you?           02:03 AM, 20th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2002613