Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jan 2021 17:53:50 +0000

Hi Mohd Salman,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="auto">Dear. <div dir="auto"><br></div>
<div dir="auto">yes it was collected by the courrier together with the return number <span style="background-color:rgb(255,255,255);color:rgb(0,185,229);font-family:helvetica,arial,sans-serif;font-size:16px">1000248888  but he did not gave me a reciept. he collected all return dated November 30 2020. by this mobile number </span><font color="#00b9e5"><span style="font-size:16px">+966 59 418 0138 named Mr. Naveed </span></font>
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<div>On Sun, Jan 17, 2021, 12:20 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Jayson,</div>
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<br>Thank you for getting in touch with us.<br> <br>We sincerely apologize for the inconvenience caused to you.<br>​</div>
<div dir="ltr">Kindly tell us if the items under the order number 6246350734 and 6245372908 have been collected.</div>
<div dir="ltr">​Also share with us the receipt for return items so that we can further assist you.</div>
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<div dir="ltr">We look forward to hearing from you.<br>
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<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1992813