Subject: New Reply Received - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jan 2021 15:19:56 +0000

Hi Mohd Salman,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="auto">Whats happening with my return order? Pls update the status</div>
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<div>On Thu, Jan 14, 2021, 1:43 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Shree Dhana,<br><br>Thank you for your patience.</div>
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<div dir="ltr" style="color:rgb(0,0,0);font-family:arial,helvetica,sans-serif;font-size:16px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial">We’re really sorry if we’ve taken longer than usual to get back to you.</div>
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<div style="color:rgb(0,0,0);font-family:arial,helvetica,sans-serif;font-size:16px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial" dir="ltr">We understand that this would be really frustrating for you, as you haven't received any update for your concern. Please consider this as a rare instance, rest assured our team is working on your issue, and will get back to you as soon as possible.</div>
<div dir="ltr" style="color:rgb(0,0,0);font-family:arial,helvetica,sans-serif;font-size:16px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial">​</div>
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<div dir="ltr" style="color:rgb(0,0,0);font-family:arial,helvetica,sans-serif;font-size:16px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial">​</div>
<div style="color:rgb(0,0,0);font-family:arial,helvetica,sans-serif;font-size:16px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial" dir="ltr">Feel free to get in touch with us for further assistance.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1914960