Subject: Ticket Assigned - Conversation with rehan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 16 Jan 2021 18:55:06 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rehan rehan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rehan Bot:  Hi Rehan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6264006207 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0554313065            10:47 PM, 16th Jan                   Mohd                
    Hi, Thank you for contacting us. How may I help you?           10:48 PM, 16th Jan                     rehan                    Hi           10:48 PM, 16th Jan                     rehan                    6264006207 please check this order from click and collect           10:48 PM, 16th Jan                     rehan                    When I'll be able to collect this           10:49 PM, 16th Jan                     rehan                    I didn't receive SMS when I ordered this           10:49 PM, 16th Jan                   Mohd                   Can you wait for a while so that i can check and assist you?           10:51 PM, 16th Jan                   Mohd                   As per the status, the order is already in store for collection and will be available for collection for 14 days from the confirmation email received to collect.           10:52 PM, 16th Jan                     rehan                    OK I'm waiting           10:52 PM, 16th Jan                   Mohd      
              You can visit the store with your ID and order number           10:52 PM, 16th Jan                     rehan                    OK I'll go now           10:52 PM, 16th Jan                   Mohd                   Is there any thing else i can assist you?           10:53 PM, 16th Jan                     rehan                    Thanks           10:53 PM, 16th Jan                   Mohd                   Happy to assist you..           10:54 PM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1992710