Subject: Ticket Assigned - Conversation with rubel miah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 16 Jan 2021 18:49:38 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rubel miah rubel miah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rubel miah Bot:  Hi Rubel Miah ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6264659974 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +966507646449            10:38 PM, 16th Jan                 
   Mohd                   Hi, Thank you for contacting us. How may I help you?           10:39 PM, 16th Jan                     rubel miah                    Dear Sir,I want to cancel my order.           10:40 PM, 16th Jan                     rubel miah                    6264659974           10:41 PM, 16th Jan                     rubel miah                    Are you listening me?           10:42 PM, 16th Jan                   Mohd                   Can you wait for a while so that i can check and assist you?           10:42 PM, 16th Jan                     rubel miah                    OK.dear Sir.           10:42 PM, 16th Jan                   Mohd                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform h
 im to cancel the delivery..           10:43 PM, 16th Jan                   Mohd                   Is there any thing else i can assist you?           10:43 PM, 16th Jan                     rubel miah                    Please you inform courier person           10:43 PM, 16th Jan                     rubel miah                    You tell him the order has been cancelled.           10:44 PM, 16th Jan                   Mohd                   okay           10:46 PM, 16th Jan                   Mohd                   Is there any thing else i can assist you?           10:46 PM, 16th Jan                   Mohd                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:49 PM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1992691