Subject: Ticket Assigned - Conversation with rohith
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 16 Jan 2021 17:06:50 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rohith rohith                    Bot:  Hi again! Bot:  Please enter your name Customer:  rohith Bot:  Hi Rohith ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9628915564 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:51 PM, 16th Jan                     rohith                    Hlo           08:54 PM, 16th Jan                   Mohd                   Hi, Thank you for contacting us. How may I h
 elp you?           08:55 PM, 16th Jan                     rohith                    My order number 9628915564           08:58 PM, 16th Jan                     rohith                    Want to know the status           08:58 PM, 16th Jan                   Mohd                   Can you wait for a while so that i can check and assist you?           08:59 PM, 16th Jan                     rohith                    I order it yesterday           08:59 PM, 16th Jan                   Mohd                   We sincerely apologize for any inconvenience caused to you however, as we can check our courier partner has tried contacting you on the following contact number which was provided at the time of placing this order but without success: (971567667304).  We request you to please confirm if this is your correct contact number, if so, please share with us a suitable time to contact you. If not, please share with us your correct contact number so that we can arrange the delivery for you acco
 rdingly.           09:01 PM, 16th Jan                     rohith                    No one tried to contact me till this time           09:02 PM, 16th Jan                     rohith                    Am a frequent customer same number used for long time           09:02 PM, 16th Jan                     rohith                    Its cheating of your courier partner           09:03 PM, 16th Jan                   Mohd                   They will contact you again           09:04 PM, 16th Jan                   Mohd                   within a day           09:04 PM, 16th Jan                     rohith                    When           09:04 PM, 16th Jan                   Mohd                   We sincerely apologize for the inconvenience caused to you.           09:04 PM, 16th Jan                     rohith                    Ok.. But please tell ur courier agent dont mark these type foolish answers           09:06 PM, 16th Jan                   Mohd                   They will contact y
 ou again within a day           09:06 PM, 16th Jan                     rohith                    Ok           09:06 PM, 16th Jan                   Mohd                   We are so sorry to hear that           09:06 PM, 16th Jan                   Mohd                   Happy to assist you.           09:06 PM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1992475