Subject: Ticket Assigned - Conversation with ssemwogerere
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 15 Jan 2021 17:42:41 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ssemwogerere ssemwogerere                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ssemwogerere Bot:  Hi Ssemwogerere ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  35465372 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  7427889789 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  Phillipy1991@gmai
 l.com Bot:  Please enter your number Customer:  +97335465372            09:28 PM, 15th Jan                   Mohd                   Hi, Thank you for contacting us. How may I help you?           09:28 PM, 15th Jan                     ssemwogerere                    I didn't not get my shoes, my location is at batelco headquarters, they initially told me to get then by 17th jan which is now 2days ahead but they ended up calling me on 13th so should  i expect it on 17th, or its canceled           09:30 PM, 15th Jan                   Mohd                   Could you please share your order number so that I can assist you further?           09:31 PM, 15th Jan                     ssemwogerere                    7427889789           09:32 PM, 15th Jan                   Mohd                   Can you please wait for a while so that i can check and assist you?           09:32 PM, 15th Jan                     ssemwogerere                    Thank you, am waiting           09:33 PM, 15th Jan 
                   Mohd                   Sorry for that late           09:35 PM, 15th Jan                   Mohd                   We would like to inform you that the courier partner will again contact you within a day>           09:36 PM, 15th Jan                   Mohd                   for delivering your order           09:36 PM, 15th Jan                   Mohd                   Is there any thing else i can help you?           09:37 PM, 15th Jan                   Mohd                   Are we still connected?           09:40 PM, 15th Jan                   Mohd                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:42 PM, 15th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1989790