Subject: Ticket Assigned - Conversation with sorta
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 13 Jan 2021 16:55:43 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sorta sorta                    Bot:  Hi again! Bot:  Please enter your name Customer:  sorta Bot:  Hi Sorta ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  00000 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:44 PM, 13th Jan                     sorta                             08:45 PM, 13th Jan                     sorta                    I want to buy this printed peplum at AED 15           0
 8:45 PM, 13th Jan                     sorta                    But everytime I want to pay it showing the regular price AED 39           08:46 PM, 13th Jan                   Mohd                   Hi, Thank you for contacting us. How may I help you?           08:46 PM, 13th Jan                     sorta                    Why is that?           08:46 PM, 13th Jan                     sorta                             08:46 PM, 13th Jan                     sorta                    I want to buy this striped check shirt at AED 15           08:46 PM, 13th Jan                   Mohd                   Can you share with us the full name of the item?           08:47 PM, 13th Jan                     sorta                    But everytime I want to pay it is showing aed 35           08:47 PM, 13th Jan                   Mohd                   Can you share with us the full name of the item?           08:47 PM, 13th Jan                     sorta                    Printed peplum top with vneck
  and bell sleeves           08:48 PM, 13th Jan                     sorta                    And striped vneck short top with elbow sleeves           08:48 PM, 13th Jan                   Mohd                   Can you please wait for a while so that i can check and assist you?           08:49 PM, 13th Jan                     sorta                    Yes please           08:51 PM, 13th Jan                   Mohd                   As we checked the offer has been expired but the website has been not updated           08:53 PM, 13th Jan                   Mohd                   so the offer is still shown           08:53 PM, 13th Jan                     sorta                    Ahh ok           08:54 PM, 13th Jan                   Mohd                   We sincerely apologize for the inconvenience caused to you.           08:54 PM, 13th Jan                   Mohd                   Is there any thing else i can help you for today?           08:54 PM, 13th Jan                     sorta    
                 So the offer is no longer there           08:54 PM, 13th Jan                     sorta                    Got it           08:54 PM, 13th Jan                     sorta                    Thanks           08:55 PM, 13th Jan                   Mohd                   Yes           08:55 PM, 13th Jan                   Mohd                   Happy to assist you.           08:55 PM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1984813