Subject: Ticket Assigned - Conversation with jasmine
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 13 Jan 2021 16:39:00 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jasmine jasmine                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  jasmine Bot:  Hi Jasmine ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9627834463 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0509368310  
           08:23 PM, 13th Jan                     jasmine                    Hi           08:25 PM, 13th Jan                     jasmine                             08:27 PM, 13th Jan                     jasmine                    I didnt get my pick up confirmation yet           08:28 PM, 13th Jan                   Mohd                   Hi, Thank you for contacting us. How may I help you?           08:29 PM, 13th Jan                   Mohd                   Are we still connected?           08:33 PM, 13th Jan                   Mohd                   As we can see that the order was placed on 10 jan  Your order will be ready for pick up within 2 days           08:37 PM, 13th Jan                   Mohd                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:37 PM, 13th Jan                                          View conversation in Freshchat https://landmarkg
 roupservice.freshdesk.com/helpdesk/tickets/1984775