Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 13 Jan 2021 00:36:04 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:27 AM, 13th Jan                     hi                    6260799776 check why items not pick up for return           04:27 AM, 13th Jan                   Mohd                   Hi, Thank you for contacting us. How may I help you?           04:28 AM, 13th Jan                     hi                    6260799776 check why items not pick up for return           04:28 AM, 13th Jan                   Mohd                   As we informed  you that we are working on your issue, it will be soon picked up>           04:29 AM, 13th Jan                     hi                    Give me date when it will pick up           04:32 AM, 13th Jan                   Mohd                   We can not give any exact date but can say that it will be done soon as we have forwarded the issue to the concern team           04:34 AM, 13th Jan                   Mohd                   Is there any thing else i can help you?           04:34 AM, 13th Jan                     hi                    No           04:35 AM, 13th Jan                   Mohd                   Happy to assist you           04:35 AM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1982162