Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 13 Jan 2021 00:26:07 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:11 AM, 13th Jan                     hi                    Ok           04:11 AM, 13th Jan                   Mohd                   Hi, Thank you for contacting us. How may I help you?           04:12 AM, 13th Jan                     hi                    6260799776           04:12 AM, 13th Jan                     hi                    My order for return didn't pick up yet           04:13 AM, 13th Jan                   Mohd                   please wait for a while so that i can check and assist you           04:13 AM, 13th Jan                     hi                    Ok           04:13 AM, 13th Jan                   Mohd                   We would like to inform you that we are working on your issue           04:18 AM, 13th Jan                   Mohd                   once there will be any update will inform you           04:18 AM, 13th Jan                     hi                    But when my order will pick up           04:18 AM, 13th Jan                     hi                    I need to know when you proceed the return. I already wait past few days           04:19 AM, 13th Jan                   Mohd                   We sincerely apologize for the inconvenience caused to you.           04:20 AM, 13th Jan                   Mohd                   it will be soon           04:20 AM, 13th Jan                   Mohd                   as we are forwarding the case to the concern team           04:20 AM, 13th Jan                   Mohd                   Is there any thing else i can help you?           04:23 AM, 13th Jan                   Mohd                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:25 AM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1982153