Subject: Ticket Assigned - Conversation with wajahat kazmi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 12 Jan 2021 20:00:29 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with wajahat kazmi wajahat kazmi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  wajahat kazmi Bot:  Hi Wajahat Kazmi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6262837681 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0590746730            11:48 PM, 12th Jan     
               Mohd                   Hi, Thank you for contacting us. How may I help you?           11:48 PM, 12th Jan                     wajahat kazmi                    Hi my order is still undelivered can you update please           11:49 PM, 12th Jan                   Mohd                   Could you please share your order number so that I can assist you further?           11:50 PM, 12th Jan                     wajahat kazmi                    0590746730           11:53 PM, 12th Jan                   Mohd                   Are we still connected?           11:53 PM, 12th Jan                     wajahat kazmi                    Yes           11:53 PM, 12th Jan                     wajahat kazmi                    Hi, we missed you! We were unable to deliver your item on 2021-01-11 18:12:17 . We will re-attempt the delivery. Click to give feedback https://www.fareye.co/customer-interaction.html?L1xZAYcfCbkxI7BAzzQzqA==#/ Stay Happy!           11:53 PM, 12th Jan                   
   wajahat kazmi                    We get this message           11:53 PM, 12th Jan                     wajahat kazmi                    R u there?           11:54 PM, 12th Jan                   Mohd                   Yes           11:54 PM, 12th Jan                   Mohd                   the courier partner will call you again on your number           11:54 PM, 12th Jan                     wajahat kazmi                    When           11:54 PM, 12th Jan                   Mohd                   kindly be sure to pick up the call           11:54 PM, 12th Jan                   Mohd                   tomorrow or a day after           11:55 PM, 12th Jan                     wajahat kazmi                    Ok           11:55 PM, 12th Jan                   Mohd                   please wait for a while so that i can check and assist you           11:55 PM, 12th Jan                     wajahat kazmi                    Sure           11:55 PM, 12th Jan                   Mohd            
        Yes, the courier partner will call you again tomorrow or a day after on your number           11:56 PM, 12th Jan                   Mohd                   Is there any thing else i can help you?           11:56 PM, 12th Jan                     wajahat kazmi                    Thanks that should be it           11:58 PM, 12th Jan                   Mohd                   Happy to assist you           12:00 AM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1981919