Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 12 Jan 2021 19:52:23 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6262163295 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0500415008            11:32 PM, 12th Jan                     hi                    Hi        
    11:33 PM, 12th Jan                     hi                    6262163295 still waiting since 5 days, your corrier partner didn't contact me yet.           11:35 PM, 12th Jan                   Mohd                   Hi, Thank you for contacting us. How may I help you?           11:36 PM, 12th Jan                   Mohd                   please wait for a while so that i can check and assist you           11:36 PM, 12th Jan                     hi                    OK check fast           11:37 PM, 12th Jan                   Mohd                   We sincerely apologize for any inconvenience caused to you however, as we can check our courier partner has tried contacting you on the following contact number which was provided at the time of placing this order but without success: (966500415008).  We request you to please confirm if this is your correct contact number, if so, please share with us a suitable time to contact you. If not, please share with us your correct contact number s
 o that we can arrange the delivery for you accordingly.           11:38 PM, 12th Jan                     hi                    Nobody contact to me. They are lier           11:40 PM, 12th Jan                     hi                    I can't tolerate lies           11:40 PM, 12th Jan                     hi                    My number is same           11:40 PM, 12th Jan                     hi                    Delivery should be tomorrow           11:40 PM, 12th Jan                     hi                    Morning time           11:40 PM, 12th Jan                     hi                    Who is your corrier partner?           11:41 PM, 12th Jan                   Mohd                   We sincerely apologize for the inconvenience caused to you.           11:42 PM, 12th Jan                   Mohd                   our courier partner will contact you again please be sure to pick up the call           11:42 PM, 12th Jan                     hi                    Delivery should be t
 omorrow morning           11:42 PM, 12th Jan                     hi                    I need urgent           11:42 PM, 12th Jan                   Mohd                   Yes they will contact you           11:44 PM, 12th Jan                   Mohd                   Is there any thing else i can help you?           11:44 PM, 12th Jan                     hi                    When?           11:45 PM, 12th Jan                     hi                    I need tomorrow morning           11:46 PM, 12th Jan                     hi                    Send them instructions to deliver in morning           11:46 PM, 12th Jan                   Mohd                   We try to do so.           11:46 PM, 12th Jan                     hi                    Talk with your manager to push them deliver tomorrow morning.           11:46 PM, 12th Jan                     hi                    You send them email           11:47 PM, 12th Jan                     hi                    What's name of corri
 er partner           11:47 PM, 12th Jan                     hi                    ?           11:48 PM, 12th Jan                   Mohd                   we will send them instructions to send the order as soon as possible           11:48 PM, 12th Jan                   Mohd                   lmg           11:48 PM, 12th Jan                     hi                    Not soon as possible. I need it tomorrow           11:48 PM, 12th Jan                     hi                    You don't understand?           11:49 PM, 12th Jan                     hi                    Tomorrow morning ok           11:49 PM, 12th Jan                   Mohd                   We sincerely apologize for the inconvenience caused to you.           11:50 PM, 12th Jan                   Mohd                   yes we will try our best           11:51 PM, 12th Jan                     hi                    Send instructions for tomorrow           11:51 PM, 12th Jan                     hi                    Bye   
         11:51 PM, 12th Jan                   Mohd                   Happy to assist you           11:52 PM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1981904