Subject: Ticket Assigned - Conversation with mohammed rafi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 12 Jan 2021 19:40:30 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammed rafi mohammed rafi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohammed rafi Bot:  Hi Mohammed Rafi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6262116563 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0553739364            11:25 PM, 12th Jan           
         Mohd                   Hi, Thank you for contacting us. How may I help you?           11:26 PM, 12th Jan                     mohammed rafi                    My order number 6262116563 not yet received           11:27 PM, 12th Jan                   Mohd                   please wait for a while so that i can check and assist you           11:30 PM, 12th Jan                   Mohd                   We sincerely apologize for any inconvenience caused to you however, as we can check our courier partner has tried contacting you on the following contact number which was provided at the time of placing this order but without success: (966553739364).  We request you to please confirm if this is your correct contact number, if so, please share with us a suitable time to contact you. If not, please share with us your correct contact number so that we can arrange the delivery for you accordingly.           11:33 PM, 12th Jan                   Mohd                   Are we still connec
 ted?           11:35 PM, 12th Jan                   Mohd                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:40 PM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1981883