Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 12 Jan 2021 18:29:35 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card 
 - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:19 PM, 12th Jan                   Mohd                   Hi, Thank you for contacting us. How may I help you?           10:20 PM, 12th Jan                     hi                    Hi           10:20 PM, 12th Jan                     hi                    I have credited in my account how can i use           10:20 PM, 12th Jan                   Mohd                   Could you please share your order number so that I can assist you furthe
 r?           10:21 PM, 12th Jan                     hi                    Ok           10:21 PM, 12th Jan                     hi                    8224317087           10:23 PM, 12th Jan                   Mohd                   please wait for a while so that i can check and assist you           10:24 PM, 12th Jan                   Mohd                   Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           10:26 PM, 12th Jan                   Mohd                   Is there any thing else i can help you?           10:27 PM, 12th Jan                     hi                    Ok thank you           10:28 PM, 12th Jan                   Mohd                   Happy to assist you           10:29 PM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1981761