Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 12 Jan 2021 17:36:37 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi, I had an item that I refunded long time ago and I still haven’t received the refund!           09:19 PM, 12th Jan                   Mohd                   Hi, Thank you for contacting us. How may I help you?           09:20 PM, 12th Jan                   Mohd                   Could you please share your order number so that I can assist you further?           09:20 PM, 12th Jan                     User                    I contacted the help center (called them) 2 times and they said that i have to wait 3 days and it will be in my credit, nothing happened           09:20 PM, 12th Jan                     User                    I’ll check           09:21 PM, 12th Jan                   Mohd                   okay           09:21 PM, 12th Jan                     User                    8397982770           09:22 PM, 12th Jan                     User                    Aug 17 2020           09:22 PM, 12th Jan                     User                    mobile number 99904401           09:22 PM, 12th Jan                   Mohd                   Can you please wait           09:23 PM, 12th Jan                   Mohd                   for a while           09:23 PM, 12th Jan                   Mohd                   so that i can chekc           09:23 PM, 12th Jan                   Mohd                   check           09:23 PM, 12th Jan                   Mohd                   As we can see that there is not any return request under this order num           09:25 PM, 12th Jan                   Mohd                   did you return the item on store or by online?           09:25 PM, 12th Jan                     User                    phone call           09:25 PM, 12th Jan                     User                    I did not receive the item           09:26 PM, 12th Jan                     User                    I told them not to deliver it           09:26 PM, 12th Jan                   Mohd                   can you please tell us the item name which was missing in your order           09:29 PM, 12th Jan                   Mohd                   and did not get it           09:29 PM, 12th Jan                     User                    Little sweetheart nursery white wardrobe           09:32 PM, 12th Jan                   Mohd                   can you wait for a while           09:33 PM, 12th Jan                     User                    Ok           09:33 PM, 12th Jan                   Mohd                   Sorry the item is form homecenter           09:35 PM, 12th Jan                   Mohd                   and we can assist you only in centrepoint and max           09:35 PM, 12th Jan                   Mohd                   you can contact homecenter team           09:35 PM, 12th Jan                     User                    Ok           09:35 PM, 12th Jan                     User                    ??           09:36 PM, 12th Jan                   Mohd                   Happy to assist you           09:36 PM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1981642