Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 12 Jan 2021 02:34:30 +0000

Hi Mohd Salman,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>No, I will re-order again the item! Just give me back whatever what I needed to refund! </div>
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<div>That’s it!<br><br><br><div>Regards,</div>
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<div>Jho Eroles Manalo</div>
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<div><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a></div>
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<div>On Monday, January 11, 2021, 23:42, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi jho,</div>
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<br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">We understand that this would be really frustrating for you, as you haven't received your order. Please consider this as a rare instance.</div>
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<div dir="ltr">The courier has now sent the items back to the warehouse due to not able to contact you. Now, we would request you to order these items again from our website. </div>
<div dir="ltr">Soon in 3-7 days wi will initiate your refund to your account.</div>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1956128