Subject: Ticket Assigned - Conversation with afzaal ahmad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 09 Jan 2021 22:27:50 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with afzaal ahmad afzaal ahmad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  afzaal ahmad Bot:  Hi Afzaal Ahmad ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6262324820 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0598961992            02:21 AM, 10th Jan                     afzaal ahmad                    Hello           02:22 AM, 10th Jan                   Bot                   أهلا مرة أخرى!           02:22 AM, 10th Jan                     afzaal ahmad                    Please talk in english           02:22 AM, 10th Jan                   Mohd                   Hi, Thank you for contacting us. How may I help you?           02:23 AM, 10th Jan                     afzaal ahmad                    I want to ask about my order.. After confirmation you send me text that your order can't be processed           02:23 AM, 10th Jan                   Mohd                   Could you please share your order number so that I can assist you further?           02:24 AM, 10th Jan                     afzaal ahmad                    My order number is 6262324820           02:24 AM, 10th Jan                   Mohd                   Can you please wait for a while so that we can check and assist you?           02:25 AM, 10th Jan                     afzaal ahmad                    I am waiting           02:25 AM, 10th Jan                   Mohd                   As we can see that your order has been successfully shipped           02:26 AM, 10th Jan                   Mohd                   and will be in your hand within 3-4 business days           02:26 AM, 10th Jan                   Mohd                   Is there anything else i can help you?           02:26 AM, 10th Jan                     afzaal ahmad                    Okay thank you for assistance           02:27 AM, 10th Jan                   Mohd                   Happy to assist you.           02:27 AM, 10th Jan                     afzaal ahmad                    Good bye           02:27 AM, 10th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1972081