Subject: New Reply Received - Return
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 08 Jan 2021 06:38:28 +0000

Hi Mohd Salman,  The customer has responded to the ticket.  Return  Ticket comment <div>Thank you for your response.</div>
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<div>On Fri, 8 Jan 2021 at 3:10 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Jinz,</div>
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<div dir="ltr">Thank you for shopping with us.</div>
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<div dir="ltr">You can return online purchases through the below three channels:</div>
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<div dir="ltr">·You can contact our customer support team on 800-629823 to book a return and to be notified of the refund amount based on our return policy.</div>
<div dir="ltr">·You can also book the return online. You can log into your account and go to Order History. Click on "9626672198". From that page, you can see an option to return an item. Just click on the box and follow the instructions.</div>
<div dir="ltr">·You can now drop off your return to any (Max) store across the UAE.</div>
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<div dir="ltr">Here’s what you need to do.</div>
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<div dir="ltr">·Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (Max) store in the UAE.</div>
<div dir="ltr">·Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.</div>
<div dir="ltr">·Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.</div>
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<div dir="ltr">Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.</div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.</div>
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<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1966163