Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 07 Jan 2021 16:40:22 +0000

Hi Mohd Salman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0540059674            08:31 PM, 07th Jan                   Mohd                   Hi, My name is Mohd Thank you for contacting us. How may I help you?           08:34 PM, 07th Jan                     hi                    hi           08:34 PM, 07th Jan                     hi                    i ordered something... but need to return a part of the order           08:34 PM, 07th Jan                     hi                    order # 6261538278           08:34 PM, 07th Jan                   Mohd                   Please wait for a while so that i check           08:35 PM, 07th Jan                     hi                    ok sure           08:35 PM, 07th Jan                     hi                    i want to go to the store and return it please.. no pick up           08:35 PM, 07th Jan                   Mohd                   You can go to the nearby store and return the item you want to           08:37 PM, 07th Jan                     hi                    but what document shall i show them?           08:37 PM, 07th Jan                     hi                    i mean they will ask for the invoice / bill           08:38 PM, 07th Jan                     hi                    etc           08:38 PM, 07th Jan                   Mohd                   If you have the delivery receipt you can take it with you but if it you have not           08:38 PM, 07th Jan                   Mohd                   just show them the order number           08:38 PM, 07th Jan                     hi                    will that be enough?           08:38 PM, 07th Jan                   Mohd                   Yes, That will be enough.           08:39 PM, 07th Jan                     hi                    ok cool then           08:39 PM, 07th Jan                   Mohd                   Is there any other question i can help you?           08:39 PM, 07th Jan                     hi                    i will go to the store and drop it           08:39 PM, 07th Jan                     hi                    no that will be all           08:39 PM, 07th Jan                     hi                    thanks           08:39 PM, 07th Jan                   Mohd                   Thank you for contacting us.           08:40 PM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1966501